After-sales and quality control
An after-sales service that takes care of everything, to guarantee you peace of mind
Emergency assistance, replacement parts, need a refit or simply looking for information? The Outremer yard is your first port of call!
Who knows your Outremer better than the Outremer shipyard?
Buying an Outremer means joining a family
When you become an Outremer owner, whether it is new or second-hand, the Outremer yard is your first point of contact for any technical intervention. With the help of our partners, we ensure the follow-up and maintenance of your boat throughout its life.
Emergency telephone service
Sailing means exposing yourself to hazards and unforeseen events, which is why it is important that we always remain available for you, even at a distance.
With 35 years of experience, Outremer will accompany you throughout your trip. We intervene on site or remotely depending on the problem and are always at your disposal, thanks to an emergency number available 7 days a week.
Our guarantees
2-year parts and labour warranty
During the 2 years following the delivery of your boat, Outremer undertakes to appraise and take charge of the repairs of your catamaran.
The Outremer technical department or an approved partner will be commissioned to carry out the repairs wherever you are in the world
10-year structural warranty*
Guaranteeing the quality of construction of Outremer, the shipyard undertakes to take care of any structural defect for 10 years after your new purchase.
*Subject to the general warranty conditions
A team you can trust
Our technical team is proud to offer you personalized assistance. It favours listening, goodwill and proximity.
Find out more
Excellence requires an irreproachable after-sales service and we strive every day to achieve this goal.
Are you an Outremer owner?
For any request related to the after-sales service, please send an email to sav@catamaran-outremer.com